Privacy Policy

At AI Automation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

Last Updated: May 23, 2025

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other contact details you provide when you interact with our services or fill out forms on our website.
  • Usage Information: Information about how you use our website and services, including IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  • Communication Data: When you communicate with us through WhatsApp Business, email, or other channels, we retain those communications to help us provide better service.
  • Business Information: Information related to your business processes that you share with us for the purpose of creating AI automation solutions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process and fulfill your requests for our AI automation solutions
  • To communicate with you about our services, updates, and support
  • To personalize your experience and deliver content relevant to your business needs
  • To analyze usage patterns and improve our website and services
  • To protect our services and users from fraudulent or harmful activities

3. WhatsApp Business Privacy

We may use WhatsApp Business API to communicate with you. When you interact with us through WhatsApp, please note:

  • Messages sent through WhatsApp Business are end-to-end encrypted
  • We store message content to provide better service and maintain records of our communications
  • Your WhatsApp number will only be used for service-related communications
  • We comply with WhatsApp Business's terms of service and privacy policy

For more information about how WhatsApp processes your data, please review the WhatsApp Business Privacy Policy.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We value your trust and are committed to maintaining the confidentiality of your data.

We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who help us deliver our services, such as hosting providers, email service providers, and analytics services. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and legal requirements.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AI Automation

123 Innovation Street

Tech City, TC 98765

Email: [email protected]

Phone: +1 (555) 123-4567

By using our services, you acknowledge that you have read and understood this Privacy Policy.